The dilemma........
As a new metal supplier
we have struggled with
which kind of metal we should offer out customers
HARD OR SOFT TEMPER
METAL
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SOFT TEMPER - Soft temper aluminum is
easy to bend and shape,
has a nicer shine when tumbled
and does not break after repeated bends.
HARD TEMPER - Hard temper
will not bend out of shape easily,
requires much more labor to get a clean shiny finish,
and will break after about 5 back and forth bend.
Our First Plan
All blanks and cuffs were made
of SOFT TEMPER Pure Food Safe Aluminum.
ISSUES
We found that the discs and blanks
needed to be stronger and more stable.
We had complaints that the blanks were too soft and flimsy.
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Our Second Plan
All blanks and cuffs were made
of HARD TEMPER
A Solution Found
The HARD TEMPER was a perfect fit for the discs and blanks.
ISSUES
Reports of cuffs breaking.
Trouble using the WRAP 'N TAP and BRACELET BENDER
to bend the thicker ring blanks and cuffs.
**************
Our Current Plan
All blanks and discs will continue to be made
of HARD TEMPER Pure Food Safe Aluminum.
All cuffs and ring blanks will be made
of the SOFT TEMPER Pure Food Safe Aluminum
*************
***You may request that your cuffs or ring blanks are made of
Hard Temper Pure Food Safe Aluminum.
This adds a lot of time to our processing to change metal.
There will be a $20 CUSTOM CUT METAL FEE with a $50 minimum order.
*************
OUR GOAL is to give our customers
the highest quality metal
at the lowest possible price
with reasonable wait times for processing
*****
As we establish systems
and purchase more equipment to handle the larger number of orders,
you should notice a shorter wait time on your orders.
*******
This has been a stressful, but also very exciting time
for EAR IN THE ENVELOPE Inc.
Our little shop on ETSY has become a GLOBAL PHENOMENA.
We appreciate your support, encouragement and suggestions over the past year!
Stay tuned for the next chapter of EAR IN THE ENVELOPE.......
as we move into a warehouse
near the River Front in Downtown Peoria, IL
between Christmas and the New Year.
Thanks and Enjoy Creating!
Liz :-)
gottagettadeal on ETSY
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Ear in the Envelope, Inc.